We Normally charge Rs. 100 for orders within Kathmandu Valley and Rs. 150 for orders outside of the Kathmandu Valley.
Delivery will take between 1-3 business days for orders all above Nepal. Some farther cities from Kathmandu might take an additional 2 days.
We will call you to reconfirm the order. If the item is in stock, we immediately ship your items. We will inform you via mail or phone if the product can’t be shipped due to any circumstances.
We will send you a invoice on your email if you order from our website. We will also call you to confirm the order with you.
Yes, you can return your items if your item is damaged during shipping. You can contact us to return your items.
PAYMENT & RETURNS
We currently only provide Cash On Delivery as a payment option. We will be setting up eSewa and Khalti soon as our payment gateway.
As soon we receive the return item from you, we will initiate your refund process. You will only be refunded via eSewa or Bank Transfer.
You can click on “Track Order” on our main menu. By entering your email address and contact number, you can find your order status.
Yes you can cancel your order via our Accounts section if you ordered via our website. If you have ordered using our Facebook or Instagram page you need to contact us on social media or our contact number.
After adding the product to your cart, you will be given a option to add Voucher code where you can type your discount code. The discount amount will be automatically deducted from the original price.